Introduction
At Quayside Distillery, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make purchases, or interact with our services.
Information We Collect
Personal Information
When you make a purchase, book an experience, or contact us, we may collect:
- Name and contact details (email address, phone number, postal address)
- Payment information (processed securely through our payment providers)
- Booking preferences and special requirements
- Communication history with our team
Automatic Information
When you browse our website, we automatically collect:
- IP address and browser type
- Pages visited and time spent on our site
- Referral source and exit pages
- Device information
How We Use Your Information
We use the information we collect to:
- Process orders and bookings
- Communicate about your purchases and experiences
- Improve our website and services
- Send marketing communications (with your consent)
- Comply with legal obligations
Data Protection
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology.
Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
Cookies
Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. Essential cookies are required for the website to function properly.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Quayside Distillery
Email: info@quaysidedistillery.co.uk
Address: The Quay, Exeter, Devon
