Welcome to Quayside Distillery
These Terms and Conditions govern your use of our website and the purchase of products and services from Quayside Distillery. By accessing our website or making a purchase, you agree to be bound by these terms.
Definitions
- “We”, “Us”, “Our” refers to Quayside Distillery
- “You”, “Your” refers to the user or customer
- “Website” refers to quaysidedistillery.co.uk
- “Products” refers to spirits, merchandise, and gift vouchers
- “Experiences” refers to Gin School, Distillery Tours, and Private Hire events
Age Verification
You must be 18 years or older to purchase alcohol from our website or attend our experiences. By making a purchase, you confirm that you are of legal drinking age. We reserve the right to request proof of age at any time.
Orders and Payment
Placing Orders
All orders are subject to availability and acceptance. We reserve the right to refuse any order at our discretion. Prices are displayed in GBP and include VAT where applicable.
Payment
We accept major credit and debit cards through our secure payment processor. Payment is taken at the time of order. All transactions are encrypted and secure.
Delivery
We deliver throughout the UK. Delivery times and costs are displayed at checkout. A signature may be required upon delivery. We cannot deliver alcohol to anyone under 18 years of age.
Experience Bookings
Confirmation
All experience bookings are subject to availability. You will receive a confirmation email with your booking details. Please arrive 10 minutes before your scheduled time.
Conduct
We operate a responsible drinking policy. We reserve the right to refuse service to anyone who appears intoxicated or behaves inappropriately. Participants must follow all safety instructions provided by our staff.
Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Quayside Distillery and is protected by copyright law. You may not reproduce, distribute, or use any content without our written permission.
Limitation of Liability
While we take every care to ensure the accuracy of information on our website, we do not guarantee that content is error-free. Our liability for any claims arising from the use of our website or products is limited to the purchase price paid.
Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of any changes.
Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact
If you have any questions about these Terms and Conditions, please contact us:
Quayside Distillery
Email: info@quaysidedistillery.co.uk
The Quay, Exeter, Devon
